privacy policy

Privacy Policy and Terms of Use

privacy policy

In Backcare,We are committed to protecting your privacy.

This policy explains how we collect, use and protect your personal data when you communicate with us through our website or via WhatsApp.

1. Information We Collect

Personal information:

Such as name, email, phone number, shipping/billing address (when entered to complete an order or create an account) and any details you provide when registering or communicating with us

Usage Data:

Such as device type, usage statistics, and your interaction with the app or online store.

Optional Permissions:

(The app or online store may request it as needed)

• Camera: (To upload images or documents)
• Location: (if used for delivery or location-based services)
• Notifications: (for order updates, offers, etc.)

2. How your data is used

We may use the collected data for:

• Processing and fulfilling your orders.
• To answer your inquiries and provide technical support or customer service
• Sending notifications and updates about your account or orders.

• To provide services and notifications
• To send you updates or offers (with your prior consent)

• Improving our app and services.
• Legal and compliance purposes

3. Data storage and security

• Your information is stored securely and can only be accessed by authorized personnel.
• We use advanced security measures and standards to prevent unauthorized access or use.

4. Data sharing

• We do not sell or rent your personal data.

• Some data may be shared with trusted service providers (such as payment or delivery companies) only to the extent necessary to provide the service.
• We do not share your data with any third party except as necessary to operate the service (such as payment providers, delivery companies, WhatsApp (API) provider, or if required by law).

5. Your rights

:You could

• Access, modify, or request deletion of your data
• Withdraw consent for optional permissions (camera, location, notifications)
• Contact us to request any inquiries regarding your data.

6. Privacy Policy Update

We may update this policy from time to time, and any changes will be posted within the app or on our website.

Products and Customer Reviews

• Customer evaluation of our products and services gives the Back Care App or Back Care Store full rights and authority to republish it on the website or marketing media without the customer’s consent.

7. Contact information

For inquiries or comments about our privacy policy, you can contact us via:

Email: info@backcare.com.sa

📍 Address: Kingdom of Saudi Arabia - Riyadh

Terms and Conditions of Use

Welcome to Backcare, By using our services via the website or via WhatsApp, you agree to the following terms:

1. Permitted Use:

1. • The Services may be used only for lawful purposes and in compliance with applicable laws and regulations.

2. User Responsibilities:

1. • You must provide accurate information, and not use the Service to send spam or misleading messages.

3. Company responsibilities:

1. • The company strives to provide stable and secure services, but it does not guarantee continuous service availability without interruption.

4. intellectual property:

1. • All trademarks, content and software are owned by BackCare and may not be used without prior permission.

5. Disclaimer:

1. • The company does not bear any responsibility for direct or indirect damages resulting from misuse of the service.

6. Applicable law:

1. • These terms are subject to the laws of the Kingdom of Saudi Arabia, and any disputes shall be referred to the competent courts in that regard.